When your Surface Pro keyboard stops working, you need to find the cause and then carry out operations to fix the issue. Here are some solutions that you can have a try. If you are not sure which one should be applied, try them one by one. When imaging the machine, both the keyboard and trackpad work in Windows PE. The Surface Pro 3 was imaged and then patched up-to-date and the most recent Surface Pro 3 drivers available from Microsoft were applied, however the issue persisted. To correct this issue, complete the following steps. I own a surface pro 3 running on OS Windows 10. It's on version: 1703 (Os Build 15063.540). Recently my Type Cover Keyboard stopped working. I then looked at the 'Device Manager' to check the driver and saw that the Type Cover Driver is missing. This is probably the reason why SP3 does not recognize the keyboard.
Currently travelling (for pleasure) in France, I had the bad surprise of switching my Surface Pro 3 tonight and finding the keyboard (the type cover) completely dead. No backlight, no key input, no touchpad, nothing.
A couple of years ago I wrote about how to fix keyboard problems with the original Surface RT and it remains a popular post on the site. I have come across a.
Thankfully this is very easy to solve: even though a simple reboot doesn’t seem to solve the issue, a soft reset does. To perform a soft reset, follow the steps:
Surface Pro 3 Keyboard Not Working After Update
- Make sure that the keyboard is attached
- Press the Power button and the Volume Down button at the same time for a few seconds
Surface Pro 3 Keyboard Cover Not Working Remotely
The Surface will restart and because of the soft reset, it will reload all its drivers, including the one that was not reacting to the keyboard anymore. Everything should work fine now!